Status of City Services


Current Status

Villa Park City Hall has been reopened as of Monday, May 18, 2020. We request that patrons wear a mask when visiting City Hall.

For general inquiries, please email or call (714) 998 - 1500. For more information about a specific department, please email the following:

Modified City Council Meetings

In order to help mitigate the risk of COVID-19 exposure, the City has made it possible for the public to participate remotely in City Council meetings by streaming them on television and online. When City Council meetings take place via teleconferencing, a City staff member will be present at City Hall should any on-site assistance be required. 

Online Accessibility

The meetings are broadcasted live on Spectrum TV Channel 3 and AT&T U-Verse Channel 99 and live-streamed on the City's website.

Public Comments

Members of the public who wish to comment on matters before the City Council, in-lieu-of doing so in person, may submit comments in writing via mail to “City Council” at 17855 Santiago Blvd., Villa Park, CA 92861 or by email to INFO@VILLAPARK.ORG. The comments will be provided to the City Council as part of the teleconferenced meeting record and will be uploaded on the City’s website. 

Senior Mobility Program

California Yellow Cab transportation hours remain the same and Customer Service Agents are still available 24 hours a day.

Drivers are encouraged to stay home if they are not feeling well and monitor their symptoms at home. Drivers who remain on the road are encouraged to wear gloves, sanitize their vehicle, and use disinfecting spray before and after each ride. Due to the shorthand of materials, some drivers can only depend on disinfecting spray or wipes but hope to obtain more materials as soon as possible. 

Drivers are also available for NEMT (Non-emergency Medical Transportation) services or shopping requests. Their passenger's safety will remain their top priority.

Passport Application Services

Passport services have resumed at City Hall. For more information visit our Passports page. 

Council Chambers and Community Room Rentals

The Villa Park Council Chambers and Conference/Community Room have been reopened and are available for events. To view the calendar and apply to reserve the room, visit our Community Room Rentals page.

Villa Park Library

The Villa Park Library is open Monday - Thursday from 10:00 AM - 7:00 PM and Saturdays from 9:00 AM - 5:00 PM.

If you have any questions, please contact the Library at 714-998-0861. Please visit the Library’s website for current information.

Trash & Recycling Service

Republic Services provides an essential service and will continue to operate. However, services may be delayed as a result of the pandemic.

If you have any questions, please contact Republic Services at 800-700-8610. Please visit Republic's Services website for the most up-to-date information relating to the coronavirus.

Southern California Edison

Southern California Edison (SCE) will continue performing necessary work to repair deteriorated equipment, protect public safety, respond to emergencies and address the risk of wildfire ignitions. As an essential service provider, SCE will continue to partner with government agencies and community-based organizations to conduct work in order to maintain the reliability of the power system and protect public safety. That work may require customer power outages to ensure that the work can be done safely by crews and contractors and SCE will carefully prioritize outage-related work and evaluate methods to minimize outages.

Sheriff's Department

Sheriff response services remain fully staffed and operational. In the event of an emergency dial 9-1-1. For all other non-emergency matters, contact the Orange County Sheriff’s Department Dispatch at 714-647-7000.

Fire Department

The Orange County Fire Authority has equipped vehicles with necessary supplies and is providing coordination, training, and distribution of information related to the pandemic. They coordinate with healthcare providers in the area to ensure that if someone is exposed to COVID-19 the proper communication happens between the City and agencies that need to be involved, including healthcare providers, the CDC, and other regional authorities.