It's a common phone scam that targets senior citizens with calls from fraudsters that pose as a grandchild of the victim. the caller claims to be in trouble and requests money.
Tips to Protect Yourself:
-Be suspicious of any callers asking for money
-Never purchase debit/gift cards to transfer funds
-Develop a secret "password" with family
-Ask a question that a real grandchild knows
-Verify the "emergency" by calling someone
-Never send money to someone over the phone